Every Amazon Marketplace
Our App supports all fulfilment solutions (FBA and FBM) and every marketplace worldwide.
Familiar workplace
Process all information with our Amazon Cockpit directly in Dynamics 365 Retail.
Power BI ready
Any product information and financial data feed live from the Amazon Marketplace into your Dynamics 365.
Fully automated
Every periodic activity can be done as a batch job without manual labour.
Contact our Sales hotline in the US: (855) 932-3868
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Minimize time and personnel expenditure - simple and flexible
Amazon Marketplace Connector
As an Amazon seller, do you spend a lot of time on customer management, costing or updating inventory? We have the right tool for you! Scale your business and automate your operations. With our easy-to-install Dynamics App – the Amazon Marketplace Connector – you get an Amazon ERP solution that integrates your Amazon Marketplace directly into Microsoft Dynamics 365 for Finance and Operations.
We bring together one of the world’s strongest e-commerce platforms with state-of-the-art enterprise resource planning technology.
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Fully integrated solution
for Microsoft Dynamics 365 for Finance and Operations
Perform even better on the world’s largest marketplace with Microsoft Dynamics 365 for Finance and Operations, Enterprise Edition. Our Dynamics App makes it easier, safer and faster for you – without any intermediaries.
Our Amazon ERP integration offers a fast, flexible and targeted way to position the entire product range in Amazon. The transfer of product lists, stocks and prices from the ERP system to Amazon Marketplace takes place automatically. You get an easy and fast Amazon automation.
Sales and customer data are also automatically transferred from Amazon accounts to the ERP system. The Amazon order can be easily continued in Dynamics 365 with your existing workflow.
Visit Microsoft AppSource and get the Amazon Marketplace Connector now!
Good reasons
for the Amazon Marketplace Connector
Directly integrated in the D365 Retail Module
All parameters of the offered articles are controlled by D365 Retail. This includes which Amazon Marketplace is served with which products.
Direct connection without middleware
No intermediaries, no middleware. The Amazon Marketplace Connector is integrated directly into Dynamics 365 and provides a seamless connection to Amazon Seller Central accounts.
Supports all Amazon marketplaces globally
Amazon offers country-specific marketplaces as independent platforms. With the Amazon Marketplace Connector, the product range can be flexibly scaled to suit every single one of them.
Fulfillment by Amazon and Fulfillment by Merchant
The Amazon Marketplace Connector supports both shipping from your own warehouse and the use of fulfillment by Amazon.
All advantages
at a glance
- Fully integrated – no error-prone middleware
- Supports all Amazon Marketplaces worldwide
- Allows the connection of several Amazon merchants
- Supports Fulfillment by Amazon & by Merchant
- Automates the import of orders into Dynamics 365
- Displays all sales tax settings via Dynamics 365
- Avoids duplicates when creating customers
- Supports returns management
- Supports vendor SKU and Amazon ASIN
- Enables product transfer from D365 to Amazon Marketplace
- Allows different products per marketplace and merchant
- Allows different prices for each marketplace and merchant
- Synchronizes inventory in real time
- Automatically booking of sales
- All Amazon fees are booked and displayed
- FBA shipment plan managed in Dynamics
- FBA label printing directly in transfer order
Constant Development
Brand New Features
Our Amazon Marketplace Connector is driven by the market and by the needs of our customers. The following features have been added recently:
FBA shipment plan & label printing
Handle your FBA business directly in Dynamics 365 Finance
Create your FBA shipment plan directly in Dynamics 365 and print the shipping label in Dynamics, too!
Create your FBA shipment plan directly in Dynamics 365 and print the shipping label in Dynamics, too!
The Amazon Marketplace Connector makes it possible for you to create, handle and monitor your FBA shipment plan outside of SellerCentral. Select the SKUs you would like to send to Amazon manually or take advantage of the Dynamics Office plugin and import the SKUs from an Excel sheet.
You can create a transfer order in the Amazon cockpit. And your logistics team can download and print the shipping label by clicking a button in transfer order. Once Amazon receives the shipment, the transfer order is being closed and posted automatically.
FBA & FBM shipping address correction
A mapping table for misspelled states and regions
Have you noticed, that customers can choose the name of the region or state for the shipping address manually? This is the case for Fulfilment by Amazon (FBA) and Fulfilment by Merchant (FBM). And it disrupts your Amazon business, especially if you are using the Dynamics 365 Advanced Warehouse Management. Because of the missing or wrong region or state, the Dynamics sales order can not be created.
We have a solution for this issue: a mapping table in Dynamics 365 Finance. Here you can manually add the most common spelling errors and map them to the correct state and ZIP Code of the Dynamics standard. So the costly process of handling these orders manually is a thing of the past.
Save time and money with this feature and ship your goods to your customers in time!
FBA replacement orders
Take care of replacement orders automatically
Replacement orders are triggered by Amazon automatically. With our solution, you can handle them automatically.
If you use Fulfilment by Amazon (FBA), Amazon has the right to replace individual items at the customer’s request. In SellerCentral, this process is called a replacement order. Amazon sends a new item to the customer. The returned item will be processed following your FBA agreements, so it will normally be returned to you as a return order. Amazon does not charge you for this process.
Replacement orders must also be posted correctly in Dynamics 365 Finance to appropriately display and calculate the inventory of your FBA warehouse. We have created this possibility in our Amazon Cockpit. Replacement orders are imported in the same way as Returns orders. After that, they can be booked correctly by a batch job. Since the calculation is processed correctly, i.e. there are no fees, your evaluations with Power BI remain correct.
Besides, the FBA Warehouse’s inventory is automatically adjusted. And the item can be booked correctly when the return reaches your warehouse. By taking advantage of the batch job, you can automate Amazon replacement orders up to 99%.
Automated and scalable
Key features in detail
Centralized management of all products and Amazon marketplaces via Microsoft Dynamics 365 for finance and operations, Enterprise Edition. The Amazon channel is fully integrated into the ERP system and does not need to be maintained separately. Amazon management at it’s best!
Order Processing
Automated & easy import of orders
Import FBA / FBM in D365
Improve your Amazon order processing! Regardless of how products are sold at Amazon, all orders are transferred from the connected merchants to Microsoft Dynamics 365. The Amazon Marketplace Connector supports both Fulfillment by Amazon and Fulfillment by Merchant.
Sales Tax
Central control of the sales tax settings via Microsoft Dynamics 365. The calculation is based on the delivery goal or, if necessary, static. The data are automatically calculated and posted into the ERP system.
Customer Management
Every Amazon buyer is clearly identifiable and can be checked for its status in the ERP system. New customers are created directly in the system so duplicates can be avoided.
Process Amazon jobs in Dynamics 365
Confirm FBM dispatch with Dynamics 365
Amazon US tax handling in Dynamics 365
Product Management
Transfer of products and prices
Transfer from D365 to Amazon
Microsoft Dynamics 365 controls which products are offered in which Amazon Marketplace. Products are automatically transferred to the assigned marketplace. SellerSKU and Amazon ASIN are supported.
Price Management
Changes to sales prices are made in the ERP system. Different prices can be defined for each Amazon marketplace and merchant. The use of Amazon’s pricing robot can also be controlled through Microsoft Dynamics 365.
Inventory balancing
Real-Time synchronation of Microsoft Dynamics 365 stock to Amazon marketplace. Inventory stocks, which are processed via Fulfillment by Amazon, are also taken into account within the warehouse management of the ERP system and reported accordingly.
Finance
Maps all costs and fees
Automatically booking of sales
No manual effort is required to record the incoming invoices. The Amazon finance report is integrated in the Microsoft Dynamics 365 general ledger, for an easier controllment.
Payments
Individual accounts for each method of payment are taken into account as well as individual customer accounts within the booking of the general ledger of Microsoft Dynamics 365.
Fees
Any kind of Amazon fees are also allocated to the corresponding accounts. If an associated purchase order exists, these postings are linked to one another.
Automated processing of all Amazon transactions
Automated processing of Amazon payments
Return Management
Save time and personnel costs
Even the return management is handled by Microsoft Dynamics 365 for operations and finance.
In accordance with the legislation as well as the standard of the ERP system, a new type of order is created for a return shipment and linked with the customer and the original order.
In addition to the automatic creation of an order, information such as the status of the goods and the resale value are taken into account.
Process Amazon returns in Dynamics 365
Leave a message for us
Get in contact
Would you like to simplify your Amazon Marketplace management? You can contact us here to receive more information about our Connector or to request a demo. Leave us a message and we will contact you as soon as possible.
How to reach us
Contact our US sales hotline: (855) 932-3868
Available 24/7 EST / Eastern Standard Time
Contact our office in Germany: +49 341 6049 7007
We are available on weekdays from 8 am – 5 pm UTC+2 / Central Europe Time
ESYON GmbH
Karl-Heine-Straße 99
04229 Leipzig – Germany
Phone: +49 341 6049 7007
Mail: info[at]d365.ms
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The Amazon Marketplace Connector is a solution by ESYON.
